SIZING

We have provided an age range per size and the inside shoe length, to better help you when selecting a Sohtoh moccasin.

Size 1: up to 4" (0-6 months)

Size 2: up to 4.25" (6-9 months)

Size 3: up to 4.5" (9-12 months)

Size 4: up to 5" (12-15 months)

Size 5: up to 5.5" (15-18 months)

Size 6: up to 6" (18-24 months)


EXCHANGES

We will gladly accept returns for an exchange for any items purchased on Sohtoh.com. Due to the made-to-order nature of our moccasins, we are not able to offer refunds of any kind. We are happy to provide you with a sizing guide to assist you with making sure the right choice is made.

We accept returned items for exchanges within 7 days of the delivery date. Returned items must be unused and in perfect condition. We try to fill every exchange request however should a requested color become unavailable, the amount will be issued as a Sohtoh.com store credit.

Shipping fees for exchanged items are the responsibility of the customer. If there was an error on the part of Sohtoh, or if the moccasins arrived faulty or damaged, customers will be reimbursed for return shipping charges, which must be returned immediately and notice must be given to Sohtoh. Please email hi@sohtoh.com.

Please note that we do not accept liability for shipping loss of returned goods.

Purchased sale items are final sale and cannot be returned for exchange.


SHIPPING

At Sohtoh we strive to process your order as quickly and carefully as possible. Our products are handmade to order here in Saskatoon, Saskatchewan. Due to the nature of our work, we do require 5-20 days production time. You will receive a shipping confirmation via email once your order has been shipped.

Sohtoh is offering all domestic orders (within Canada) free regular shipping at this time. Domestic orders within Canada are sent via Canada Post.

For our neighbours in the USA, orders are sent via Canada Post. Please inquire for shipping costs - hi@sohtoh.com.

Please note that the customer assumes responsibility for any additional charges on rejected packages.


PRODUCT

Please note that while we have tried to accurately display the colors of products, the actual colors you will see depend on your monitor and may not be accurate.